Payment and Dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland Irland, Italien, Kroatien, Lettland, Litauen, Luxemburg, Niederlande, Österreich, Polen, Portugal, Rumänien, Schweden, Slowakei, Slowenien, Spanien, Tschechische Republik, Ungarn.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 3,95 € per order.
From an order value of 55,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:
Belgien, Dänemark, Frankreich, Luxemburg, Niederlande, Österreich, Polen, Tschechische Republik: 10,50 €
Irland, Italien, Schweden, Slowakei, Slowenien, Spanien, Ungarn: 11,00 €
Bulgarien, Estland, Finnland, Griechenland, Kroatien, Lettland, Litauen, Portugal, Rumänien: 12,00 €
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 10 working days, for deliveries abroad within 5 - 14 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you order several items from us in one order that are sent from different locations, we will send the goods in separate shipments. In this case, the delivery time of the item with the longest delivery time applies.
Shipping to Switzerland
Although we do not offer dedicated shipping to Switzerland, customers can use the service of Meineinkauf.ch for deliveries to Switzerland. MeinEinkauf.ch will then take care of all customs formalities and delivery to your door for a small fee. You will receive your goods quickly, duty paid and delivered cheaply to your front door.
How does the return work?
You can return the goods to us within 14 days of receipt of the goods. Please send an email to firstname.lastname@example.org.
The costs for the return shipment are borne by the customer.
The refund will be made using the same payment method that you used for your purchase. We will refund the purchase amount within 14 days after receipt of your return. You will receive a confirmation of the return by email once it has been made.
If the purchase amount has not been refunded after 14 days, please contact us by email at email@example.com.
Accepted Payment options
via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment via Sofortüberweisung [immediate transfer]
In case of questions, please contact us at the contact details mentioned in the Legal Notice.